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Enterprise Service Desk Specialist



  • Enterprise Service Desk Specialist – Mid Level

JOB TYPE:         

  •  Full Time 


  • New Orleans, LA


  •   > 40 hours/week

REPORTS TO:            

  • Program Manager           


  • $13.46/Hr


  • April 10 2017              

MANDATORY: Considering local candidates with US Citizenship only.  Employer will not sponsor applicants for work visas for this position.

Core Responsibilities

Under general supervision, conduct operations in support of the Enterprise Service Desk; execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.

Experience and Credentials

  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
  • Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II.
  • Must be a United States Citizen to support this government contract, hold and maintain a current SECRET level security clearance


Special Requirements: All candidates are required to pass a drug screening, criminal history check, and credit check PRIOR TO BEGINNING WORK.


MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off. 


 Equal Employment Opportunity

Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. MILVETS Systems Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.


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Veteran/Disability status